FAQ

Have a general question about your Gift Card Storefront or the WebGC product? This is your place to look.

Promotional Cards
Wanting to run a special promotion around the Holiday season? Your Gift Card Storefront can accommodate most kinds of promotions. Promotional cards can be a...
Wed, Dec 31, 2014 at 4:39 PM
Resending a Virtual Card
If a guest has mistyped the recipients email address email address, you can resend the same order/card number to the correct address. Follow the below steps...
Mon, Jan 12, 2015 at 4:43 PM
Processing Held Orders
Note: An order can only enter a Suspicious / Held order status if Authorize.Net's AFDS (Advanced Fraud Detection Suite) is prope...
Wed, Aug 3, 2016 at 12:12 PM
Held Order Notification Settings Prerequisites
Note: Some of the information below may overlap from the initial configuration article of configuring Authorize.Net's Advanced Fraud Detection ...
Wed, Aug 3, 2016 at 12:12 PM